Frequently Asked Questions

What do we wear to do the climb?

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The event will have gear and non-gear options for first responder participants. Stay tuned for further details. 

When is the climb?

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We will climb together on Saturday, September 28, 2024. 

Where is the climb?

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The climb is taking place at Stantec Tower in the Ice District at 10220 103 Ave NW, Edmonton AB.

Stantec Tower is the tallest building in Alberta with over 66 floors.

How do I start a team?

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To create a team, select a team captain who will register the team for the First Responders Stairclimb event. Navigate to the registration tab, and then select “Register” on the registration page under the “I’m a first responder” section. Select “Create/join a team” and proceed to sign up for the Stairclimb.

Share the team name with the rest of your teammates, which they will use when signing up to select your team from a dropdown menu. Direct your team members to register in the same manner you did. Your teammates can now sign up with a donation and join the team.

I signed up as an individual, how do I join a team?

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If you signed up as an individual and would like to join a team, please email info@firstrespondersstairclimb.com and provide your first and last name along with the name of the team you would like to join. You will receive a confirmation email once the change is made.

What if I can no longer participate?

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Sometimes unforeseeable circumstances can arise that may prevent you from participating in the First Responders Stairclimb. If you find yourself unable to attend the event as planned, please inform us by emailing info@firstrespondersstairclimb.com. It's important to note that, according to CRA guidelines, donations made to the event are non-refundable as they are tax-receipted. However, if you have met the minimum fundraising commitment of $250, you will still receive your t-shirt and coin as a token of our appreciation for your efforts.

How much money is an individual or team required to raise?

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First responders are required to raise a minimum of $250. If you're on a team, the total amount fundraised by the team will be divided by the number of team members. If that amount is $250 or more, all team members will have fulfilled their minimum fundraising requirement, can then complete their stairclimb.

If you are participating in Race the Responders, you are required to raise a minimum of $2,500 to be allowed to complete your climb.

What is included in the registration fee?

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The registration fee includes a commemorative t-shirt, a challenge coin, a meal on event day, and access to the top of the Stantec Tower for breathtaking views.

How do I collect donations?

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Donors can support your efforts by making an online donation. Send your potential donors an email or a social media post with the link to your personal page. They may also go to website, click on donate, search for your name and donate directly to your climb. Watch your fundraising thermometer grow!

All donations of $20 or more are eligible for a tax receipt when the donor’s first/last name, address, city, province, postal code, email address and phone number are provided in full.

How do I submit cash and cheque donations collected for Wellspring?

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Tax receipts will be issued for amounts of $20.00 or more with a valid mailing address, unless otherwise requested. 

To submit cash and cheque donations complete our online Donation Form and submit them one of the following ways:

  1. Cash donations can be e-transferred to finance@wellspringalberta.ca. Also, please email the Donation Form to finance@wellspringalberta.ca.
  2. Cheques made payable to Wellspring Alberta along with this form may be mailed to: Wellspring Alberta, Attn. Resource Development, 1404 Home Road NW, Calgary, AB T3B 1G7 (747.0260 ext. 1234). Please do not mail cash.
  3. Bring all cash and cheque donations along with this form to race package pick-up or to event day.

What are the race rules?

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  1. Keep to the left. Pass on the right. For those being passed, please make room.
  2. Tell a stairwell monitor if you need to exit the stairwell before floor 66 (they are stationed at every 5 floors).
  3. Don’t toss your water bottle in the stairwell – give it to a stairwell monitor.
  4. It gets HOT in the stairwell – be prepared! Water is only available at the start and finish of the climb.
  5. DO NOT dump water on your head or back when in the stairwell – this is a hazard for other climbers.
  6. DO NOT spit in the stairwell.
  7. Look out for each other and help another in need.
  8. You may wear a personal music device for the race if the volume level allows you to hear any instructions from stairwell monitors in case of an emergency. Preferably in one ear only.
  9. If you require any help, please speak to a stairwell monitor.

If one of my team members is unable to compete, can I swap in another team member in their place?

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Yes. Swaps must be facilitated by the Team Captain. Each person who wishes to compete in the First Responders Stairclimb must register as a new participant and meet the minimum fundraising requirement on their own. That is to say, they must raise the minimum $250 fundraising commitment. Refunds will not be given to the originally registered participant, as they are charitably receipted.

What is the minimum age?

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Please note that all climbers and volunteers must be at least 18 years old by event day to participate.

Can family, friends, and colleagues attend the event?

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Yes, participants are encouraged to invite their family, friends and colleagues to cheer them on and take part in the activities and entertainment that will be taking place in the Ice District Plaza.

Will there be a bag/gear check?

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We encourage you to only bring what you need with you for the climb. Please leave large bags and personal belongings of value at home.

We plan to have a bag drop for small belongings. Please only check belongings of little to no value.

Wellspring Alberta is not liable for lost or stolen items, including those left at the bag drop.

All bags are subject to search.

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